The company offices are widespread across Ohio and much of the east coast. After the Covid-19 pandemic, the company also transitioned to a remote workforce.
For business continuity and support for remote employees, they didn’t feel Microsoft 365 was meeting their needs for real-time collaboration and wanted to make sure all employees were using the same productivity suits across the organization. They needed a solution which provided collaboration and productivity tools as well as the security and admin controls to support the new working environment.
Speaking to Charles New, Engineer, he explained how he was noticing lots of red flags when it came to managing their employee data. here was a particular focus on their clunky and very manual offboarding process which had become repetitive and time-consuming. With their company core value of Accountability as a main driver, he knew it was important to find a better solution. Upon evaluation, WOWinc selected Google Workspace as their solution of choice.
“We manage over 4500 users. Some are full-time employees, but some are temporary, contractors or partners, and they all needed the same access, but with the high turnover of temporary employees as well as in the customer service function, it was time-consuming, and because it was so manual, not always reliable.”
And that’s when WOWinc looked to their cloud technology partner, SADA, a Google Cloud Premier Partner and MSP.
“We work closely with SADA, and always trust their judgment. That's generally what we do, we go to SADA and get their advice. We can’t be the only company who has similar challenges so we always ask them what they recommend, and that is when we were introduced to CloudM.” stated Charles.