Cloud Technology Solutions Ltd
Last modified September 2019
Cloud Technology Solutions Ltd (CTS) are a UK based company that provides
software and SaaS solutions to enable businesses globally, to manage
change and transform within and to the cloud.
continuing commitment to the privacy of personal information provided by
our Customers when installing and using our CloudM Migrate solution. The
following discloses our information gathering and dissemination
practices for CloudM Migrate.
We recognize the importance of protecting your privacy and our policy is
designed to assist you in understanding how we collect, use and
safeguard the personal information you provide to us and to assist you
in making informed decisions when using CloudM Migrate. This policy will
be continuously assessed against new technologies, business practices
and our Customers’ needs.
CTS are committed to protect Customer Subjects’ privacy and the
confidentiality of Customer Subject data to the maximum extent permitted
by law and/or accepted by industry standards.
- What information we collect and why we collect it.
- How we use that information.
- How you can opt-in or opt-out.
The Customer is the Data Controller.
CTS is the Data Processor.
CloudM Migrate will process information about Customer Subjects where the
Customer has chosen to install and configure CloudM Migrate.
It is the Customer’s responsibility to (a) ensure that Personal
Information is dealt with in a way that is compliant with Article 1(1)
of the GDPR; and (b) to justify the processing of the Personal
Information is in accordance with Article 6(1) of the GDPR, and
communicate that justification to each Customer Subject in accordance
with relevant laws. It is also the Customer’s responsibility to have
appropriate privacy policies in place with Customer Subjects, and to
otherwise comply with applicable law as a Data Controller.
During installation of CloudM Migrate the Customer is notified of the
access to Personal Information required by CloudM Migrate and must accept
that access before completing the installation.
Installation does not automatically synchronise or store user data, and
subsequent configuration actions must be completed by the Customer to
The Customer can opt-out at any time and remove CloudM Migrate from their
environment by uninstalling CloudM Migrate.
What Information Do We Collect?
The following types of information are collected and processed to provide
CloudM Migrate services.
- Device Information
We collect IP addresses
and/or server names of source platform servers.
- Log Information
CloudM Migrate automatically
collects and stores certain information in application logs. This
- User ID of users migrated using CloudM Migrate (including
their username and password if entered).
- First and Last Names (if entered)
- Details of how you use the service.
This information is not used by CTS for any purpose other than to
facilitate and support the Customer’s use of CloudM Migrate, and shall
only be kept for as long as it is relevant to that purpose for which it
was collected or for as long as required by law.
As the data owner a Customer has control over which data it collects
about Customer Subjects. Therefore, additional Personal Information may
be held and processed by us if CloudM Migrate is configured to do so by
Who is collecting the data
The data is collected from Customer Subjects by the Customer.
do we collect the data
The data is collected or added by the Customer using one or more of the
- Data upload by the Customer (spreadsheet) relating to Customer
Why is it the data being collected
The data is collected in order to provide services and functionality of
CloudM Migrate required by the Customer.
How will the data be
The data is used by the Customer to configure their migration project or
access/use additional functionality provided by CloudM Migrate. Data
collected by CTS is used to provide the CloudM Migrate service and better
develop the product.
Who will the data be shared with
CloudM Migrate will not access, view or review any accessible Customer
Subject data, under no other circumstances will CloudM Migrate access
Customer Subject data or share Customer Subject data with any third
parties without Customer prior permission, except to the extent required
by law or governmental or regulatory body or necessary to render our
services to the Customer.
How CloudM Migrate secures any
CloudM Migrate Pro is provided to the customer and installed in the
Windows infrastructure of their choice and therefore is reliant on the
security measures provided therewith. In addition, to protect the data
we process, CloudM Migrate has been designed with the following Security
Cloud Technology Solutions provides technical support to all customers.
If a user contacts CTS Support for assistance, a CTS engineer may
request access to logs or configuration data which may contain
usernames, full names or user passwords as well as server names, IP
addresses and email or file metadata.
Data in Transit
- All data is transferred over HTTPS
- Encrypted transmissions between source and destination platform
- SSL for Google APIs, EWS Managed API, and SharePoint API
Google Cloud & the General Data Protection Regulation (GDPR)
Microsoft Cloud & the General Data Protection Regulation (GDPR)
From time to time we may make changes to this policy to reflect any
changes to our privacy practices in accordance with changes in
legislation, best practice enhancements. We will notify you about
material changes to this policy by sending a notice to the email address
you provided to us or by placing a prominent notice on our website.
A set of functions and procedures that allow the creation of applications
which access the features or data of an operating system, application,
or other service.
In this policy, references to “you” or the “Company” refers to the
organisation who submits data to us in relation to the purchase and use
of CloudM Migrate.
An individual in respect of whom the Customer provides to us the Personal
Information, and who will usually be an employee of the Customer.
A device is a computer that can be used to access Google services. For
example, a device could be a desktop, tablet or smartphone.
The General Data Protection Regulation (EU 2016/679)
Google App Engine
Google App Engine (often referred to as GAE or simply App Engine) is a
web framework and cloud computing platform for developing and hosting
web applications in Google-managed data centers.
G Suite Domain
Your domain host is the Internet hosting service that stores the records
you need to update when you set up G Suite. These DNS records control
where you receive your email, your web addresses, and settings for your
Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of
HTTP, the protocol over which data is sent between your browser and the
website that you are connected to.
Every device connected to the Internet is assigned a number known as an
Internet protocol (IP) address. These numbers are usually assigned in
geographic blocks. An IP address can often be used to identify the
location from which a device is connecting to the Internet.
Multi-tenancy is an architecture in which a single instance of a software
application serves multiple customers
This is information that you provide to us which personally identifies
you, such as your name, email address or IP Address.
Role Based Access
Role-based access control (RBAC) is a method of regulating access to
computer or network resources based on the roles of individual
CloudM Migrate stores information for the operation and troubleshooting of
the service. This includes IP Address, user ID, errors, and access
SSL (Secure Sockets Layer) is the standard security technology for
establishing an encrypted link between a web server and a browser.
A unique sequence of characters used to identify a user and allow access
to CloudM Migrate.
An X.509 certificate is a digital certificate that uses the widely
accepted international X.509 public key infrastructure (PKI) standard to
verify that a public key belongs to the user, computer or service
identity contained within the certificate.