CloudM offers a smooth migration for SmartCloud users from legacy platform

When HCL Technologies announced the acquisition of select collaboration and commerce products from IBM in June 2019, the announcement of the end of life for Connections Cloud offerings followed shortly. This included SmartCloud, the cloud-hosted version of Notes which will be shut down in July 2020. Naturally, this has led organisations currently using SmartCloud to explore alternative mail and collaboration platforms; the most popular alternatives being G Suite and Office 365.

One of the first major considerations when transitioning to a new platform is how to migrate historical mailbox and collaboration data. This is especially true for those looking to move from SmartCloud, as there are no native migration tools available and API support is limited. However, with the help of CloudMigrator from CloudM, migrating historical mailbox data into Office 365 and G Suite is simple, with little additional configuration needed.

CloudMigrator has been trusted to migrate thousands of users from legacy IBM/Lotus Notes systems into the Google and Microsoft cloud suites, and that existing technology can be used to transition users from SmartCloud. There are however a few extra considerations when planning a migration of this type.

Firstly, the Notes architecture should be considered. SmartCloud can be configured in a hybrid or pure cloud model, and the configuration and migration methods used can vary depending on the setup. When migrating from a hybrid model things are a little easier; mailboxes can be replicated to an on-premise server and a standard Lotus Notes migration can be performed, using the tried and trusted CloudM technology that’s been trusted by thousands.

It’s a little trickier when migrating from a pure cloud SmartCloud instance, but there are a couple of options. If Notes user mail files (NSF) can be replicated using the Notes/Verse client and are centrally located, CloudMigrator can be used to migrate all mailbox data directly from the files. And if all else fails, CloudMigrator can utilize the IMAP protocol to migrate email data into Google and Microsoft, meaning there are migration options for all SmartCloud scenarios.

If this all sounds like too much work, CloudM also offers a managed migration service so you can let our experts do all the heavy lifting, employing our years of migration experience to ensure the best result for your users.

For more details on how CloudM can help with your migration, read more here, or if you’d like to speak to one of our experts directly, contact us on

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