CloudM Strengthens Leadership with duo of Senior Promotions

Preparing for an even bettter future

James Smith and Daniel Ackers


James Smith has been appointed as the company’s first Customer Experience Director and Daniel Ackers takes the reins of Sales Director. With a combined history of more than 14 years working at CloudM and sister company CTS, the duo bring a wealth of experience to the senior team from within the company and in previous roles.

James Smith has held six positions during his tenure at CloudM, working with organisations such as Google, BBC, UK Gov, and Ofsted. At CTS, he oversaw people and processes as Operations Director and later, at CloudM as Head of Sales Engineering and then Head of Technical Services, steering the ship through a rapid change, growth, and acquisition program.

Having previously held the title of the top Google Workspace seller in Europe, and recipient of the Partner Champion Award in 2019 award, Daniel Ackers’ step up to Sales Director comes as no surprise. The appointment spells continued growth for CloudM with his stellar experience in strategic and enterprise cloud migration and management deals.

left: James right: Daniel

The appointments come amidst a host of forward momentum as part of CloudM’s wider ambitious strategy to more than double the business’ turnover in each of the next three years. Managing Director Gary Bennion commented:

“The experience, passion, and technical know-how make James and Daniel irreplaceable assets to the business. These are promotions they have earned and massively deserve, and I’m confident will drive the business forward in new and exciting ways. James and his new team will now spearhead the experience of our customers, who are the cornerstone of everything that we do. Daniel’s sales leadership will open new doors to commercial growth and I’m looking forward to the future.”

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