August sees two feature-packed releases for CloudM’s SaaS modules for Google Workspace: Backup 1.10 now also protects your Google Chat data from the consequences of data loss, while Automate 2.17 delivers some important improvements to the notifications you receive as well as its Email Signatures component. Read on to find out more about each release!

CloudM Backup 1.10: Secure and restore your Google Chat data

Chat tools have rapidly become a key communication channel in organizations worldwide, enabling rapid collaboration and synchronization across often geographically dispersed teams. The loss of this data – through accidental deletion or malicious activity – can have severe negative consequences, disrupting users, workflows and crucial business activities.

Following its latest release, CloudM Backup now supports the backup and restoration of Google Chat data, keeping your vital direct messages and group direct messages safe from the consequences of data loss. This includes 1-1 messages as well as group private messages, plus reactions and attachments.

CloudM Backup for Google Workspace

Comprehensive protection for your most important GWS applications

CloudM Backup for Google Workspace already protects your users’ Google Mail, Calendar, Contacts, Drive and Shared Drives data from data loss due to cyberattacks, malicious users, accidental deletion and more. The most recent release ensures that your Chat data is now also safe from the consequences of data loss and can be recovered quickly to ensure business can continue.

CloudM Backup for Google Workspace

CloudM Automate 2.17: Multiple email signatures for the same person, improved sync times and more

Enable users to have multiple email signatures and apply them dynamically

You’ve asked, we’ve delivered. One of the most frequently requested features in Email Signatures has been to allow one person to have multiple signatures. With the Automate 2.17 release, this is now quick and easy. And once set up, the secondary “alias” signature will be applied dynamically depending on which email address your user is sending from. 

Near real-time email signature sync

We’ve significantly sped up sync times between CloudM and your Google Domain so that any changes will now show within minutes. 

Get better, more flexible domain notifications

Navigating to the Domain Settings page in CloudM Automate, you’ll notice some significant improvements to email notifications. Notifications opt in has been streamlined, plus it is now much easier to choose what type of notifications you’d like to receive. We’ll continue to improve notification settings and content, so watch out for further updates in the future.

Read the full release notes

Find the full release notes including bug fixes and system improvements for this and previous releases here.

Frequently asked questions

What chat data can I back up?

CloudM Backup secures your Google Chat data including reactions and attachments. This includes private and group private messages.

Can I back up private messages and group private messages?

Yes, CloudM Backup keeps your private and group private messages safe from the consequences of data loss.

Can I back up Spaces?

Not yet, but keep an eye on our release notes!

How do you handle attached files and links?

Links and attachments as well as reactions, images and gifs will be backed up and can be restored as and when required. Please check our knowledge base for detailed information on how to restore a backup of Google Chat.

How frequently will you back up Google Chat?

CloudM Backup enables you to configure different backup frequencies for each Google item type.  The recommended (defaulted) time for Google Chat is every 20 minutes.

How can I restore my Google Chat backup?

There are two ways to restore your Google Chat backup: by item or full restore. Due to Google limitations we cannot currently restore directly into Chat. Instead, you will receive access to an HTML file which can be filtered and searched. Please check our knowledge base for detailed information on how to restore a backup of Google Chat.

Can I archive Google Chat?

Not yet, but it is on our roadmap for 2025. 

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