Scaling Trust: How Personio Built a Resilient Data Foundation with CloudM and Cloudfresh

The Challenge: Ensuring Google Workspace Security in Hyper-Growth

For a company like Personio, growth is the goal, but complexity is the risk. As they scaled rapidly, their reliance on Google Workspace deepened, becoming the central nervous system for internal collaboration and sensitive operational data.

However, native Google Workspace environments lack a dedicated, reliable backup solution. For Personio’s security and IT leadership, this presented a critical gap. Malicious attacks, accidental deletions, or simple human error could lead to permanent data loss, threatening not just productivity, but the trust they had built with thousands of European businesses.

They needed more than a “check-box” security measure. They required a strategy that ensured business continuity and data resilience without slowing down their workforce.

The Solution: Automated Resilience via CloudM

To architect a solution capable of matching their growth, Personio engaged Cloudfresh, a Google Cloud Premier partner. Following a rigorous Google Workspace security audit of Personio’s environment, Cloudfresh identified that a robust, automated backup layer was essential to close security gaps and meet compliance standards.

They selected CloudM as the cornerstone of this new security posture.

While Cloudfresh provided the strategic roadmap and expert implementation, CloudM provided the engine for data resilience. The solution was deployed to deliver:

• Automated continuity: CloudM removes the reliance on manual intervention. Backup policies are now automatically assigned, running quietly in the background to ensure Gmail, Drive, Contacts, Calendars and more are protected every single day.
• Granular control: In the event of data loss, Personio’s admins are no longer looking for a needle in a haystack. CloudM allows them to perform granular restorations. They can recover specific files, folders, or emails instantly, ensuring that a minor incident doesn’t become a major disruption.
• Audit-ready transparency: For the compliance team, CloudM offers a clear, consolidated view of backup health. The intuitive admin dashboard provides immediate visibility into the protection status of the entire domain.

The Results: A Future-Proof Security Posture

By combining Cloudfresh’s expert consultancy with CloudM’s technology, Personio has moved from a reactive stance to a proactive, resilient security posture.

• Eliminated data loss risk: The organization now has a fail-safe mechanism against accidental deletion and cyber threats, ensuring critical intellectual property and operational data are recoverable.
• Operational integrity: With the backup process fully automated, the IT team has reclaimed valuable time previously spent on manual checks, allowing them to focus on strategic security initiatives rather than maintenance.
• Compliance confidence: The solution aligns Personio’s internal data handling with rigorous industry standards, reducing the risk of human error and ensuring that as the company scales, their security measures scale with them.

Personio has built a foundation that supports the status quo and their future growth. With Cloudfresh’s expert advice and CloudM protecting the core of their collaboration suite, they can continue to grow with confidence.

About Personio 

Personio is the People Operating System for small and mid-sized businesses across Europe. Their platform simplifies and connects every part of the HR journey, from hiring to payroll to performance, giving teams time to focus on what really matters: their people. With over 15,000 customers, the company is built on trust, transparency, and the belief that people-first operations are the key to long-term success.