Our dynamic Dev Team has put in the hard work, constantly innovating, to continue to increase the number of automated steps you can add to your leaver’s process. Our Google Workspace Offboarding Workflow now has a massive 30+ individual steps that CloudM Automate allows you to process with a single click of a button.
And, the hard work has paid off - It’s by far one of the most popular features in the CloudM suite. In 2022 alone, CloudM Automate helped our customers offboard over a million leavers - 1,107,403 over 195 domains to be exact. If an average offboarding takes 25 minutes, that’s nearly 50 years worth of manual tasks saved in 12 months alone.
But, success brings its own challenges. As the number of users increased, we also saw the number of support tickets, minor issues and feature requests increase (at the same rate). That’s why we put together a specialized group dedicated to improving the offboarding experience for our customers in the following three key areas: