AgilyCom, a growing global Managed Business Enablement Platform provider with operations in Australia, Hong Kong, Singapore, and Sweden, were looking to move from Microsoft 365 to Google Workspace following a demerger. Their data comprised 22 users, 50 team drives, over 3 million items adding up to 800GB of data, and a wide range of services, including mail, contacts, calendars, tasks, SharePoint sites, OneDrive storage, and Teams. The migration was completed on budget and on time, leaving the customer highly satisfied.
The challenge: moving from Microsoft 365 to Google Workspace
AgilyCom had recently spun off from its parent company, which used Microsoft Teams. As part of its strategy to establish itself as an independent entity, AgilyCom decided to adopt Google Workspace (GWS) for its collaboration and productivity needs. The migration required the seamless transfer of:
- Internal user data and client conversations
- Teams conversations, including attachments and permissions
- SharePoint data to Shared Drives
Mantel Group delivered the training and change management needed to ensure a smooth transition for the AgilyCom team, while trusting in CloudM’s migration technology to deliver a seamless migration experience.

“Migrating from Microsoft 365 to Google Workspace presented significant challenges for AgilyCom. However, by choosing Mantel Group as our partner and CloudM as the technology provider, we received invaluable expert guidance and had the entire process expertly managed by a skilled team. This ensured a smooth transition and minimized disruption to our business operations.”
The solution: a white glove migration with CloudM and Mantel Group
CloudM provided a robust and efficient solution to manage this complex migration. Key elements of the approach included:
- Step-by-step migration process:
- Initial migration: performed without data to create the destination space.
- Primary data migration: transferred SharePoint Teams and user data to the new Shared Drives.
- Delta migration: migrated user data as well as Teams conversations and attachments, ensuring all permissions were preserved.
- Streamlined Teams conversion:
- For some Teams where the conversations did not need to be maintained, SharePoint backend sites were migrated to Shared Drives separately.
- For others, Teams conversations and backend data were migrated in a single batch to corresponding Spaces, saving time and effort.
- Time-saving features:
- Automatic Space creation in Google Workspace with permissions mapping reduced manual workload.
- CloudM’s Hosted Migration eliminated the need for Mantel Group to set up servers, saving valuable time.
Key results:
- Scope: successfully migrated all users, 50 team drives, and 800GB of data across four global locations.
- Efficiency: completed the migration project in just over two weeks.
- Customer satisfaction: AgilyCom was highly satisfied with the migration experience.
Thanks to careful planning and preparation, the migration was completed in just over 2 weeks. The AgilyCom team was able to continue working throughout the migration, keeping disruption to an absolute minimum. Mitch Edwards, CTO at AgilyCom, summarizes the experience as follows:
“Migrating from Microsoft 365 to Google Workspace presented significant challenges for AgilyCom. However, by choosing Mantel Group as our partner and CloudM as the technology provider, we received invaluable expert guidance and had the entire process expertly managed by a skilled team. This ensured a smooth transition and minimized disruption to our business operations.”
Why CloudM?
CloudM provided a seamless and reliable migration experience for AgilyCom, ensuring:
- Minimal downtime for users.
- Accurate migration of mail, contacts, and calendars.
- Smooth transition of Teams data to Google Workspace Spaces.
- Comprehensive support throughout the migration process.
Conclusion
By partnering with CloudM and Mantel Group, AgilyCom successfully transitioned to Google Workspace, enabling enhanced collaboration and productivity. The project’s success underscores CloudM’s expertise in delivering complex migrations efficiently and effectively.
About Mantel Group
As a Google Cloud Premier Partner and Partner of the Year for both Sales and Service in 2024, Mantel Group is your trusted partner in Google Cloud. Whether it’s application development, cloud infrastructure, data and analytics, or AI and machine learning, Mantel Group is equipped with the personnel and credentials to help solve your problems with Google Cloud.
Established in 2017 and wholly Australian-owned, Mantel Group boasts a diverse team of over 800 industry and technology experts. With a relentless commitment to excellence and efficiency, Mantel Group is dedicated to delivering the outcomes organisations need quickly and reliably, providing them with the peace of mind to focus on their core priorities.
About CloudM
CloudM is a leading provider of cloud migration and management solutions, committed to helping businesses seamlessly transition to the cloud and optimize their digital workspace. Our innovative tools and expert support empower organizations to achieve their goals with confidence and efficiency.
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