CloudM Sub-Processors
Updated 28 June 2024
Asana, Inc.
Purpose
Productivity, collaboration and organisation tool
Data Hosting Location
US
Further Details
Personal Data is processed under the terms of the Data Processing Addendum available here. Asana is certified under the EU-U.S Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF and the Swiss-U.S. Data Privacy Framework. Where applicable, Personal Data will be transferred under the applicable Standard Contractual Clauses, as further detailed here.
Atlassian Pty Ltd (Jira)
Purpose
Developer process management
Data Hosting Location
EEA
Further Details
Personal Data is processed under the terms of the Data Processing Addendum available here, which incorporates region-specific terms governing the international transfer of data, where applicable.
Google LLC
Purpose
Cloud hosting provider
Data Hosting Location
Google Cloud EU West (Migrate (Hosted))
Google Cloud Central US Region (Automate, Archive, Backup, Email Signature)
Customer data migrated with Migrate (Self-Hosted) will be processed in the location chosen by the Customer.
Further Details
Personal Data is processed under the terms of the Data Processing Addendum available here, which incorporates region-specific terms governing the international transfer of data, where applicable, including the relevant Standard Contractual Clauses, available here.
Microsoft Corporation
Purpose
Cloud hosting provider
Data Hosting Location
West Europe, East US or West US (at the Customer’s option)
Further Details
Personal Data is processed under the terms of the Data Processing Addendum available here, , which incorporates region-specific terms governing the international transfer of data, where applicable, including the relevant Standard Contractual Clauses.
Pendo.io Inc.
Purpose
Customer experience tool
Data Hosting Location
US
Further Details
Personal Data is processed under the terms of the Data Processing Addendum available here, which incorporates region-specific terms governing the international transfer of data, including appropriate transfer mechanisms as further described at section 6 (Transfers of Personal Data)
Salesforce UK Limited (Slack)
Purpose
Collaboration tool
Data Hosting Location
US
Further Details
Personal Data processed on behalf of UK and EU Customers is transferred to the US pursuant to Binding Corporate Rules and/or the relevant Standard Contractual Clauses, as applicable, under the Salesforce Data Processing Addendum, a copy of which is available here.
Zendesk, Inc.
Purpose
Customer Support
Data Hosting Location
EEA
Further Details
Personal Data is processed in accordance with the data processing agreement in place between CloudM and Zendesk. International transfers are governed by appropriate Binding Corporate Rules and/or Standard Contractual Clauses. Further details are available here.