SERVICED MIGRATIONS
CloudM pricing
Choose a product to view pricing, plan options and what’s included.
The technology layer for managing Google Workspace
ESSENTIAL PLAN
Get a quote
Back up your workspace. Retain leaver data. Eliminate manual offboarding.
Best for IT teams replacing fragmented tools for Google Workspace backup, leaver archiving and offboarding workflows.
$18
per user / year
WHAT’S INCLUDED
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Back up live data Up to every 8 hours
Back up Gmail, Drive, Shared Drives, Calendar, Contacts and Chat, stored in your own cloud environment.
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Leaver data archiving License savings
Retain former employee data for less than a Google Archived User license.
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Leaver offboarding workflow automation
Revoke access, transfer data ownership, and reclaim licenses and archive user.
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Audit logs Exportable
Every action across your domain logged with a timestamp, author, and outcome. Export as CSV or Google Sheet for compliance review.
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Email signatures No third-party routing
Centrally design, deploy and govern email signatures across every user.
Enterprise PLAN
Get a quote
Scale offboarding. Faster backup. Get volume price discounts.
Best for large organizations needing unique offboarding workflow processes across teams and faster backup.
Custom
per user / year
EVERYTHING IN ESSENTIAL, PLUS
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More frequent live backups
Mail & Chat as often as every 20 minutes; Drive, Calendars & Contacts every 4 hours.
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Unlimited leaver offboarding workflows
Give each department, region, or business unit its own offboarding process.
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Volume price discounts
Lower per-user pricing for larger deployments.
INCLUDED FEATURES
Everything you need to manage, protect and retain Google Workspace data
Leaver offboarding workflows
Eliminate manual offboarding with automated workflows. 30+ actions: revoke access, transfer data ownership, reclaim GWS licenses and archive leaver data.
Manage users & dynamic groups
Create and manage users, Organisational Units, Google Groups, and CloudM’s dynamic, attribute-based groups called Smart Teams, across your domain.
Live frequent backup
Automatically back up Gmail, Drive, Shared Drives, Calendar, Contacts and Chat. From every 24 hours to as often as every 20 minutes for Mail & Chat and every 4 hours for Drive, Calendars & Contacts.
Host your own backups
Store your backups in your Google Cloud Service or AWS S3 bucket.
Granular backup retrieval
Restore only what you need, from a file or folder to an email or user account.
Archive leaver data & reclaim licenses
Move a leaver’s Gmail, Drive, and Chat data into low-cost archive storage and free up their Google Workspace licence for reassignment.
Email signatures
Centrally design and deploy consistent email signatures to your whole organization, synced directly via the Gmail API.
Audit logs & exportable reports
Every offboarding step is recorded (success, skipped, or failed) and can be exported for audit and compliance review. Export access is role-controlled.
Role-based access
Control what each admin can see and do in CloudM using predefined or custom roles.
AUTOMATE & PROTECT
Pricing FAQs
What are the 30+ offboarding actions?
Automate & Protect includes over 30 individual steps you can combine into a workflow, covering everything from access revocation to data handover.
These include actions like suspending a user, revoking 2-step verification, removing recovery methods, revoking OAuth tokens and application-specific passwords, transferring ownership of documents, Shared Drives, groups and calendar events, migrating email, and unassigning licenses.
Some steps are required at the start or end of a workflow (like initial approval or final license unassignment/deletion), while most are flexible and can be arranged in any order to match your process. See the full list of offboarding steps.
These include actions like suspending a user, revoking 2-step verification, removing recovery methods, revoking OAuth tokens and application-specific passwords, transferring ownership of documents, Shared Drives, groups and calendar events, migrating email, and unassigning licenses.
Some steps are required at the start or end of a workflow (like initial approval or final license unassignment/deletion), while most are flexible and can be arranged in any order to match your process. See the full list of offboarding steps.
What’s an Organizational Unit (OU)?
An Organizational Unit (OU) is a way of grouping users in Google Workspace, usually by department, region, or team, so you can apply different offboarding policies to each group.
Here are a few examples of how offboarding processes can look different across teams:
Sales vs. Engineering:
Sales offboarding might transfer ownership of client-facing Shared Drives, contracts, and calendar events to the leaver’s manager, so no meetings are lost.
Engineering offboarding might instead prioritize revoking OAuth tokens and application-specific passwords immediately, since developers often have deeper API and integration access.
Executive vs. Contractor:
An executive’s workflow might include archiving their full mailbox and Drive for long-term legal retention.
A contractor’s workflow might skip archiving altogether and move straight to suspension and deletion since there’s no need to retain their data.
Here are a few examples of how offboarding processes can look different across teams:
Sales vs. Engineering:
Sales offboarding might transfer ownership of client-facing Shared Drives, contracts, and calendar events to the leaver’s manager, so no meetings are lost.
Engineering offboarding might instead prioritize revoking OAuth tokens and application-specific passwords immediately, since developers often have deeper API and integration access.
Executive vs. Contractor:
An executive’s workflow might include archiving their full mailbox and Drive for long-term legal retention.
A contractor’s workflow might skip archiving altogether and move straight to suspension and deletion since there’s no need to retain their data.
What’s a Smart Team, and how is it different from an OU?
A Smart Team is a way of grouping users in Automate & Protect that can be built around a role, department, or any rule you define.
You can attach offboarding workflows, backup policies, and other automations to a Smart Team which take priority over OU policies. Here’s how they work:
Example 1: Smart Teams take priority
A user is in the Product OU, but also belongs to a Leadership Smart Team with stricter offboarding rules.
When they leave, the Leadership Smart Team workflow runs instead of the Product OU workflow.
Example 2: Smart Teams update automatically
When a user moves from the Sales team to the Partners team, they’re automatically moved from the Sales Smart Team to the Partners Smart Team. Their workflows, backup policies and settings update with them.
You can attach offboarding workflows, backup policies, and other automations to a Smart Team which take priority over OU policies. Here’s how they work:
Example 1: Smart Teams take priority
A user is in the Product OU, but also belongs to a Leadership Smart Team with stricter offboarding rules.
When they leave, the Leadership Smart Team workflow runs instead of the Product OU workflow.
Example 2: Smart Teams update automatically
When a user moves from the Sales team to the Partners team, they’re automatically moved from the Sales Smart Team to the Partners Smart Team. Their workflows, backup policies and settings update with them.
How much does archiving leaver data cost?
Archiving with Automate & Protect lets you retain a former employee’s mail, Drive, Calendar, and Contacts at a lower cost than keeping them on a full Google Workspace license, and well below the cost of a Google Archived User license.
See our Archive calculator to get a cost comparison based on your organization’s number of users.
See our Archive calculator to get a cost comparison based on your organization’s number of users.
What’s included in the audit logs?
Offboarding actions are logged automatically, giving you a record of what happened, when it happened and who triggered it. Logs can be reviewed and exported, helping compliance, security and IT teams evidence offboarding activity without manually building a paper trail.
Move your data to Google Workspace or Microsoft 365 securely and at scale
Where are you migrating to?
Full user migration
Mail, calendar, contacts, tasks, chat
Priced per user
Unlimited data
Shared Drives & public folders
Shared Drives, permissions and folder structures
Priced per 10GB
Mail only
Priced per user
Unlimited data
Full user migration
Mail, calendar, contacts, tasks, chat
Priced per user
Unlimited data
Shared Drives & public folders
Shared Drives, permissions, folder structures and version history
Priced per 100GB
Included with every license
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12-month migration license
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20+ source platforms See all
Migrate from on-premises servers, Google Workspace, Microsoft 365, Zimbra, Box, Dropbox and more
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Environment scan
Scan source mail and file environments to estimate scope, review permissions and identify issues before migration.
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Hosted or self-hosted
Choose CloudM-hosted deployment or run it within your own infrastructure
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All content types
Move mailbox, calendar, contact, task, chat and shared workspaces
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Unlimited catch-up runs
Move new or updated data at no extra cost throughout your license period
Need a fully managed migration?
See serviced migrations
Standard
Best for <1,000 users
Managed migration delivery for standard projects
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Dedicated project management and migration planning
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Delivery oversight, progress reporting and regular project check-ins
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Migration execution, go-live support and issue resolution
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Post-migration support
Enterprise
Best for large or complex environments
Bespoke migration delivery for complex environments
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Dedicated migration specialists, architects and project leadership
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Bespoke scoping, planning and migration design
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Co-ordination with internal stakeholders and third-party teams
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Post-migration support, debrief and project sign-off
MIGRATE
Pricing FAQs
Do we need to know our exact data volume before getting a quote?
Not always. An estimate is usually enough to start, and CloudM can help confirm the scope during the quote process. Get in touch to find out more.
How does serviced migration pricing work?
Serviced migration pricing depends on your project scope, environment, data volume, timeline and the level of support required.
The Enterprise package is designed for larger or more complex environments and adds dedicated migration specialists, architects, and project leadership, bespoke scoping and migration design, and coordination across internal stakeholders and third-party teams.
Talk to our team and we’ll recommend the right delivery model for your migration.
The Enterprise package is designed for larger or more complex environments and adds dedicated migration specialists, architects, and project leadership, bespoke scoping and migration design, and coordination across internal stakeholders and third-party teams.
Talk to our team and we’ll recommend the right delivery model for your migration.
How do I buy a serviced migration package?
You can add a serviced migration package when you purchase your Migrate licenses with our sales team. Get started by contacting our team.
What’s a “catch-up run,” and why is it unlimited?
A catch-up run migrates any data created or changed since your last migration pass.
Since migrations often happen in stages, especially for larger organizations, unlimited catch-up runs mean you can re-run your migration as many times as needed throughout your license period. You won’t pay extra and no user data gets left behind between your first pass and go-live.
Since migrations often happen in stages, especially for larger organizations, unlimited catch-up runs mean you can re-run your migration as many times as needed throughout your license period. You won’t pay extra and no user data gets left behind between your first pass and go-live.
Can Migrate transfer document version history?
Document version history can be migrated only when the destination is Microsoft 365, including Microsoft 365-to-Microsoft 365 and Google Workspace-to-Microsoft 365 migrations using the SharePoint Migration API.
When migrating to Google Workspace, only the latest version of each document is transferred. Migrating document version history into Google Workspace is not currently supported.
When migrating to Google Workspace, only the latest version of each document is transferred. Migrating document version history into Google Workspace is not currently supported.
Keep working in Google Workspace when Microsoft 365 goes down
Business Continuity
Disaster recovery for regulated and business-critical organizations
From
$1.00
per user / month (weekly sync)
Choose your coverage
What you sync
Mail, calendar, contacts and documents
How often you sync
Weekly, daily or hourly sync
What’s included?
Built for DORA and NIS2
Hourly sync supports DORA’s 2-hour restoration mandate and NIS2 resilience requirements
Live standby environment
Users switch to Google Workspace immediately during outages
Automatic reverse sync
Changes made during an outage sync back to Microsoft 365
Licensing
Works with Google’s low-cost standby licenses
Google Workspace Business Continuity Plus licenses are purchased separately
How Business Continuity pricing works
Pricing is based on the coverage you need, including what you sync, how often you sync and the number of users.
What you sync
Sync frequency
Number of users
BUSINESS CONTINUITY
Pricing FAQs
Do users need Google Workspace licenses?
Yes. Google’s lower-cost Business Continuity Plus plan is designed to give users access to a ready-to-use standby environment without the cost of full Google Workspace licences.
The Business Continuity Plus plan supports synchronised email, calendar and chat data and can be used for up to 60 days each year.
CloudM can automatically create Google Workspace accounts for matched Microsoft 365 users who don’t already have one. Google Workspace Business Continuity Plus licenses are purchased separately
The Business Continuity Plus plan supports synchronised email, calendar and chat data and can be used for up to 60 days each year.
CloudM can automatically create Google Workspace accounts for matched Microsoft 365 users who don’t already have one. Google Workspace Business Continuity Plus licenses are purchased separately
Is Business Continuity only for Microsoft 365?
Business Continuity is designed for organizations that rely on Microsoft 365 and need a standby Google Workspace environment during outages. It synchronizes recent Microsoft 365 mail data into Google Workspace so users can continue working if Microsoft 365 goes down.
What does Business Continuity sync?
Business Continuity can sync key Microsoft 365 data into Google Workspace, including mail, calendars, contacts and documents.
When recovering back to Microsoft 365, Business Continuity identifies changes that occured in Google Workspace during the outage and migrate them back to Microsoft 365, ensuring no data is lost.
When recovering back to Microsoft 365, Business Continuity identifies changes that occured in Google Workspace during the outage and migrate them back to Microsoft 365, ensuring no data is lost.
How much Microsoft 365 data is available during an outage?
The first sync copies the most recent 30 days of Microsoft 365 mail. Scheduled delta syncs then add new and changed mail, building a longer history over time. Mail older than 30 days at the time of the first sync is not copied.
Which sync frequency do I need?
Choose sync frequency based on how much recent Microsoft 365 data each team needs available during an outage.
Weekly sync is best for lower-risk teams that need a basic Microsoft 365 resilience layer.
Daily sync is best for teams where a full day of email downtime could affect customers, operations or decision-making.
Hourly sync is best for mission-critical or regulated teams that need shorter recovery windows and may need to support resilience requirements such as DORA or NIS2.
Weekly sync is best for lower-risk teams that need a basic Microsoft 365 resilience layer.
Daily sync is best for teams where a full day of email downtime could affect customers, operations or decision-making.
Hourly sync is best for mission-critical or regulated teams that need shorter recovery windows and may need to support resilience requirements such as DORA or NIS2.
What happens if we exceed our licensed user limit?
Sync is not interrupted if you exceed your user limit. CloudM Continuity uses soft enforcement, so syncing continues for all matched users and any overage is flagged for commercial follow-up.